Q : What time are you open and when do you close?
A : Both Beach Clubs are open from 10am – 12am daily with live DJs from 12noon until close and Happy hour (buy 1 get 1 free) 7pm – 9pm daily.

Q :Does ‘arrive before 2pm’ mean that you can arrive at any time but have to leave at 2pm or does it mean that you need to arrive before 2pm but can stay as long as you like?
A : If you book based on ‘arrive before 2pm’, then you must arrive and be on your reserved furniture before 2pm. If not, we reserve the right to release your booking and give it to another guest. If this happens, then, when you arrive you will be placed on the waiting list until a bed becomes available. You are welcome to open a tab and start using your minimum spend. If you are unsure that you will arrive before 2pm we suggest you book ARRIVE ANYTIME to enjoy full flexibility. This means your bed will be held for you until you arrive. Either way, you are welcome to stay as long as you wish. 

Q: Is the cost of the day bed booking credited to my food and drinks ?
A : Yes! The minimum spend paid to secure your booking is 100% credited towards food and beverage on the day of your visit/booking. All credit must be used, no refund is provided for unused credit. 
The only exception to this is Special Events which are sold as Ticket Only – eg NYE

Q : What is the price to get in?
A : Entry is free with minimum spend if you would like to book any furniture. 
Walk in is possible, subject to availability. We strongly suggest pre-booking online. The pre booking minimum spend offers a saving and also guarantees your furniture. 
There is no minimum spend to sit in our dining or bar areas or after 8pm.

Q : We will be running late, we cannot make it before 3pm. Can we please have the bed held for us?
A : If you do not arrive by 2pm, then, as per our terms and conditions we reserve the right to release your booking to another guest. You will be placed on the waiting list upon arrival and another bed will be given to you as soon as available. You are welcome to open your tab and start using your minimum spend whilst sitting in any available area with the bars or restaurant.

Q : Are you family friendly?
A : We welcome all ages at Finns! To specifically cater for children we offer two family friendly swimming pools. Our VIP Family gazebo pool and our family friendly pool in Finns Beach Club. When booking online you can view our venue map to select these areas and make a booking. 

Q : Hi, what is the entry price for 2 people please?
A : We offer free entry with a minimum spend if you would like to book a bed. For two people we would recommend booking 2 x single beds in either our Beach Club or VIP areas. 

Q : What is the difference between walk-in and arrive anytime?
A : Walk-in means you come directly to the venue without reservation, any beds will be subject to availability upon arrival and the walk-in minimum will be applied. As we get busy if there aren’t any beds available when you arrive you will be placed on a waitlist and can sit in the bar or restaurant area. We strongly recommend making a reservation prior and you can also take advantage of our book and save offer with a discounted minimum spend.
If you pre-book for “Arrive Any Time”, your reservation will be held for you until you arrive.

Q : What happens if it rains?
A : We have a number of undercover areas available for guests to enjoy if it rains. 

Q: Hi, do you have special arrangements for honeymoon or birthday celebrations?
A : We offer a pre ordered special occasion cake service, which is available if booked in advance at least 4 days before your visit. Please email info@finnsbeachclub.com to arrange the menu and price list so you can order. If you would like to celebrate with a group or a private event area please contact us via email and we can discuss further.

Q : What is the difference between a VIP bed and a normal bed?
A : Our VIP Beach Club offers exclusive benefits and inclusions including:
exclusive menu selection, complimentary free flow water,  complimentary daily refreshments at 3pm, complimentary lockers, cold face towel, sunscreen & face mist, sunglass cleaning service, power bank charging service, premium high-speed Wi-Fi connection, surf valet service and valet service. All bed bookings include complimentary towels. 

Q : Any charge for accessing the pool?
A : All guests are welcome to use our swimming pools. If you are not sitting at a bed or booth we ask that you rent a locker to ensure your personal belongings are kept safe, as we do not permit these to be left unattended in the bar or restaurant areas. Pool towels can also be rented.
If you book a bed, it will include a towel.
If you are not booking a bed, you must rent lockers at Finns Beach Club :
Locker IDR 50.000 (deposit IDR 450.000) 

Q : Do you have halal food?
A :We are unable to guarantee our menu is 100% halal. You can check the menu and ingredient descriptions via {Link to relevant menu page}

Q; Do we have to book a bed to enter?
A : No, you are welcome to walk in, however any seating is subject to availability. We offer restaurant and bar seating in addition to our other furniture, however we do  strongly suggest pre booking so you can guarantee your spot and preselect your preferred location.

Q : Can we come with 7 people and take 1 Deluxe Bed? Any extra charge?
A : Our Deluxe beds accommodate up to a maximum of 6 people. If you have 7 – 10 people we recommend booking the Super Deluxe Bed or two Deluxe Beds side by side. We strongly recommend pre booking to ensure you can all sit together. 

Q : What time does your DJ play?
A : Our DJs play daily from 10am until we close. From 6pm each night they are joined by our resident vocalists.  

Q : Do you have luggage or suitcase storage?
A: Yes, we can store your luggage for you at our valet counter. 

Q: I made a booking but have not received a confirmation, what can I do? 
A: Please check your junk/spam folder as it may have landed in there. Otherwise please email info@finnsbeachclub.com letting us know the name and email used to book the ticket and we can check further. 

Q: I would like to organise a private event at Finns, who should I contact?
A: We offer a number of private spaces suitable for small to large groups. Please contact our Event team via events@finnsbali.com

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